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BCPAC Ticket Policy:
All tickets are non-exchangeable and non-refundable. Please make sure you have selected the correct tickets before you finish your order. In response to COVID-19, please use your best judgement in regards to attending if you have been exposed to COVID-19, for the safety of those present. Please be aware that additional precautions may be required if state or local requirements are enacted.

 

What is a processing fee?

The processing fee($3 per ticket) not only helps cover our Credit Card fees, but also helps the cost of the maintenance fee we pay on Thundertix (the ticketing system we use), the paper and ink used to print the tickets, the envelope(s) purchased to send them out, and the stamp(s) to send them(depending on the number of tickets and weight).

In essence, the service fee helps us recover the added costs of materials, provides customer care and quality service.  In the past BCPAC has paid out thousands of dollars in overhead costs and service fees.  This helps us as a not-for-profit, and allows us to use more of the patron contributions towards providing quality programming.  

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